About Altus Power
Altus Power is a national leader in clean energy, generating renewable power where it’s needed most. Based in Stamford, Connecticut, we develop, own and operate solar energy systems, battery storage and electric vehicle charging from coast-to-coast. Altus transforms underutilized spaces, like warehouse rooftops, parking canopies and brownfields, into productive clean energy assets. Since 2009, Altus has grown to own and operate more than 1 gigawatt of solar producing projects across 25 states, serving more than 500 enterprises and more than 36,000 community solar subscribers.
In April 2025, Altus Power closed a partnership with TPG Rise Climate Transition Infrastructure, an investor that shares our long-term vision for bringing renewable, reliable local power to communities, businesses and households faster, helping to power a cleaner, brighter future for everyone. Our ability to scale is backed by strategic partnerships with industry leaders like Blackstone and Goldman Sachs and we are well-capitalized to drive growth in markets with supportive clean energy policies.
We are proud to offer a dynamic and collaborative workplace where passionate, mission-driven professionals can thrive while helping to power a cleaner future.
About the Position
This role supports Sales Operations and Customer Experience by overseeing community solar application eligibility reviews and managing customer onboarding and offboarding. The individual will work directly with the Vice President of Customer Acquisitions to ensure acquisition targets are achieved. Additionally, they will coordinate with external sales teams to ensure enrollment workflows are executed accurately and efficiently.
Responsibilities:
• Review high volume of community solar applications for eligibility and ensure accurate documentation and compliance with program requirements.
• Manage customer onboarding and offboarding processes with servicers to maintain seamless transitions and service continuity.
• Collaborate with the Vice President of Customer Acquisitions and external sales teams to support project acquisition goals and ensure enrollments are processed efficiently and correctly.
• Guide partners through onboarding and eligibility checks for community solar programs, ensuring SLAs are met.
• Assist with data collection and analysis for broker and third-party acquisitions, including churn, clawback, and invoice reviews.
• Provide updated reports on validated and signed allocation levels externally and throughout the organization
• Update customer records, tracking customers who have been paid and owing the clawback process
• Log all activities in Altus internal CRM
• Analyze friction points during customer onboarding, share feedback, and work interdepartmentally to implement solutions to reduce follow up necessary.
Requirements:
• Highly self-motivated and organized professional with strong integrity
• Strong critical thinking skills and ability to analyze complex data and derive meaning/insight
• Excel proficiency with experience in data analysis, retrieval, and tracking preferred
• High level of initiative and works well in a cross functional team environment
• Community Solar experience a plus but not required
• Experience with HubSpot a plus but not required
• Outstanding attention to detail
• A team player
• Experience automating repetitive processes is a bonus
Work Life at Altus:
Our team is the asset we are most proud of. We aim to create a positive work-life balance.
Here are a few of the benefits we offer:
• Competitive compensation
• Health and Dental Insurance (100% of premium paid of Company’s standard policy)
• Participation in 401k Plan
• Paid cell phone service on Company’s plan
Altus is unequivocally committed to the principles of equal employment.
